Applying for a permesso di soggiorno (residence permit) in Italy is an important step for anyone planning to live, study, or work in the country. Usually, people can track their permit status directly through the Polizia di Stato’s official website. However, if you live in Naples, you might have noticed that the system is slightly different. Instead of receiving SMS notifications or using the standard police portal, applicants in Naples must use a special website: consegnapermesso.it
.
So, why is Naples different? Let’s break it down.
1. The Standard System in Italy
Across most of Italy, residence permit applicants can check their status in two main ways:
Polizia di Stato website – by entering the 10-digit practice number or the 12-digit registered mail number.
Portale Immigrazione – using login credentials provided on the postal receipt when the application was first submitted.
In many cities, applicants also receive an SMS notification when their permit is ready to be collected at the Questura (police headquarters).
2. Why Naples Uses a Different Website
In Naples, the police headquarters does not send SMS notifications to applicants. Instead, they have adopted an online alternative system to provide updates. That’s why consegnapermesso.it
exists – it is the official tool for residents in Naples (and in a few other cities such as Bologna, Genoa, Caserta, Modena, and Padua).
This platform allows you to:
Check if your permit is ready for collection.
Verify the status of your application using your receipt details.
Avoid unnecessary visits to the Questura just to ask for updates.
3. Other Useful Ways to Track Your Permit
Even if you live in Naples, you may still want to use the national systems for additional confirmation:
Questure sul Web – Polizia di Stato
: enter your application or registered mail number.
Portale Immigrazione
: log in with your personal credentials to view updates.
4. Step-by-Step: How to Check in Naples
Go to consegnapermesso.it
.
Enter your application number (numero pratica) or registered mail number (numero assicurata).
Click Search to see the current status.
If your permit is ready, the website will show instructions on how to collect it.
5. Final Tips
Always keep your postal receipt safe; it contains the information you need to log in.
Check the status online before going to the Questura – this saves time and avoids long queues.
If you notice delays or unclear results, contact the Questura di Napoli directly.
✅ In summary: If you live in Naples, you need to use consegnapermesso.it
instead of relying only on the national Polizia di Stato portal. This is because Naples has a different system for managing residence permit notifications, and this dedicated link is the fastest way to know when your document is ready.
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